The Positions to Interests communication model workshop will provide you with the ability to get a clearer picture of why people have the positions they have. This model will enable you to use your skills and talents to encourage others (and yourself) to move down the “iceberg.” Whether you are analyzing or communicating through an issue-based dispute, this model will give you the tools and foundational understanding of how to approach these situations.
With over 18 minutes of video and a case study to assist in deepening your learning, this workshop will prepare you for difficult conversations so that you can tackle those issue-based disputes. This workshop consists of the following 10 modules:
1.0 – Introduction
2.0 – Definitions
3.0 – Zingers and super positions
4.0 – Filling the psychological need
5.0 – The carpet example
6.0 – Moving from positions to interests
7.0 – Skills to move positions to interests
8.0 – Active listening
9.0 – Tell me more…
10.0 – Summary
About the Instructor
Betty has more than 20 years of experience coaching, mediating, training and consulting in the areas of conflict resolution and change.
Betty’s work with churches and church organizations is guided by her desire to enhance their spiritual and organizational health, and strengthen the capacities of leadership to discern a way forward. Betty’s unique gift is to help organizations listen for God’s leading in this work.