The Positions to Interests communication model workshop will provide you with the ability to get a clearer picture of why people have the positions they have. This model will enable you to use your skills and talents to encourage others (and yourself) to move down the “iceberg.” Whether you are analyzing or communicating through an issue-based dispute, this model will give you the tools and foundational understanding of how to approach these situations.
With over 18 minutes of video and a case study to assist in deepening your learning, this workshop will prepare you for difficult conversations so that you can tackle those issue-based disputes. This workshop consists of the following 10 modules:
1.0 – Introduction
2.0 – Definitions
3.0 – Zingers and super positions
4.0 – Filling the psychological need
5.0 – The carpet example
6.0 – Moving from positions to interests
7.0 – Skills to move positions to interests
8.0 – Active listening
9.0 – Tell me more…
10.0 – Summary
About the Instructor
When you ask Betty about her work, she will readily tell you that she loves what she does and that it has been her tremendous privilege to work in the field of organizational health for so many years. Betty’s passion and vision is to support organizations of all types – and their leaders – as they seek to move toward health and vitality. Betty’s capacity to listen deeply and to hear that which her clients are trying to articulate is especially significant. She offers her clients profound care and respect. Said most simply – she loves the people with whom she works. Betty leads with clarity, strength, compassion and humility. From her stance of listening, she helps organizations to set a direction for the tough, meaningful and important conversations they wish to have.